TERMS & CONDITIONS
General information
Green Yogi Traveler is a brand operated by the travel agency Eko Explorations d.o.o., Petrinjska 51, 10000 Zagreb, Croatia, OIB (VAT number) 17409590612, ID-kod HR-AB-01-081064291
Applications and payments
Individual customers can apply for retreats and workshops on line through booking form, email or telephone reservations. During the application process for multiday retreats customer pays 30% of the total price while 70% has to be paid 45 days before the foreseen tour date at the latest. Exceptionally the percentage of the total price and deadline can be different in cases when special payment conditions are being stressed.
Special payment conditions apply for yoga teachers that hire Eko Explorations d.o.o. to organise the retreat for their students.
Price
The price of each retreat or workshop is listed on this website and includes everything that is being stated in the tour description.
Organizers right on cancellation
Eko Explorations d.o.o. has the right to cancel the Tour in case of the circumstances that cannot be avoided or eliminated, and if they had occurred at the time of advertising and/or selling of the services/programs the organizer would have had reasonable grounds not to issue and receive requests for the arrangements.
The organizer has the right to cancel the Tour if there is insufficient number of customers anticipated for a specific arrangement. With the program for each package tour, organizer announces minimum number of required passengers. The organizer is obliged to inform all the customers about the cancellation at least 15 days prior to the Tour, and is obliged to return in advance paid amounts (not including airfare).
Traveler cancellation: Multiday retreats
Unless stated otherwise, this is the general cancellation policy:
If the traveler cancels or adjourns the travel, he/she must do so in writing. Date of the written cancellation sets the ground for the calculation of the costs, which is going to be charged by the organizer, pursuant to the following scale:
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for the cancellation up to 45 days before the Tour organizer will charge 30% of the price
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for the cancellation from 44 to 30 days before Tour 50% of the price
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for the cancellation from 29 to 15 days before Tour 75% of the price
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for the cancellation from 14 to 0 days before the departure, or for “no- show”, or adjourning of the travel that was caused by the customer/client, the organizer will charge 100% of the price.
Please have in mind that we deduct bank fees from the total refund amount.
Client/guest insurance
All guests are insured from personal injuries that may occur during local transfers or during the time when he/she participates in organized open air activities.
Bank payments
Unless stated otherwise, we will direct you to this account for bank payments:
Account holder: Eko Explorations d.o.o.
Address: Petrinjska 51, 10000 Zagreb, Croatia
IBAN: HR34 2484008 1135064637
SWIFT code (BIC): RZBHHR2X
Bank name & address: Raiffeisenbank Austria d.d., Magazinska cesta 69, 10000 Zagreb, Croatia
ID kod HR-AB-01-081064291